Been sick for almost a week, but at least i've recovered.
For a week i did not pick any calls cause last 4 days and friday and sat went to fort canning for soft skills training.
Lucky we managed to go to the same training dates else valerie will be alone w/o us.
Interesting course which will improve my soft skills to be more 'expressive'.
My calls been selected to discuss about the strength and areas to improve.
Well strength is warm and friendly, willing to help, efficient, providing alternatives.
Area to improve is do not interrupt customer.
Alright got to admit i did rush customer or rather interrupt her but perhaps cause i wanna finish tat call fast.
Anyway the 2 day course is good furthermore with free buffet lunches and 3 tea breaks provided. And the waiter Uncle Kian Seng is super attentive, never seen such attentive waiter before. Take initiative to serve us, offer us drink when we need.
Good, shall deserve a compliment from all of us.
Took some pictures cause really feel very bo liew..
My table of things
We went to The Legends
Me and Joanna
Me and valerie
Jo and val
Us, my best sisters at work
My cup of green tea
Ah val is deeply engrossed in drinking her herbal soup
This is something weird. Standing outside the hot weather and wearing thick jackets. We must be crazy
3 acting cute
when everybody ignored me i shall
